• Everything is billed in 15-minute increments
• Payment is made in advance via direct debit
• The delivery timing starts once client input is fully finalised
• ‘Fast and Rush’ upgrades have 4 hours spent per day limitation
• All hours have a validity period, once that period has passed the hours left are lost
WebCare will not cover SEO, PPC, travel, strategic consulting, 3rd party product purchases and/or software purchase of any kind. These packages are designed for maintenance and labour only.
We track meeting time and phone time, so please make sure to estimate the time you need properly based on your specific communication needs. Addictivity works on a Time & Material basis, any quotes and/or estimates will be subject to actual time spent and billed accordingly.
'Days' outlined above are standard Monday to Friday business days.